1. Purpose of this policy
At Dahabi, we place great importance on protecting your personal data and privacy.
This privacy policy explains how we collect, use, and store your data, in compliance with the applicable laws in Morocco.
2. Who is responsible for processing your data?
The data controller is:
Dahabi, located in Agadir, Morocco.
For any questions, you can contact us at: [email protected].
3. What data do we collect and why?
We only collect data necessary to:
Process your orders and ensure delivery,
Manage your customer account and any requests,
Contact you regarding your purchases or to provide information about our local products,
Improve our website using tools like Google Analytics, Google Ads, Meta Ads (Facebook/Instagram), TikTok Ads, and WhatsApp Business,
Send you commercial communications if you have consented to them.
The data we may process includes:
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your contact details (name, first name, email, phone, address),
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information related to your orders,
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your browsing data (cookies, pages viewed, IP address).
4. Data sharing
We never sell your personal data to third parties.
We only share your information with essential partners such as:
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delivery companies (like Amana),
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or technical and marketing providers (Google, Meta, TikTok).
5. Data retention period
We keep your data for 365 days, unless:
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a new order or update to your file occurs during this period,
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or there is a legal obligation or need to defend our rights.
6. Cookies and analytics tools
To improve your experience and measure site traffic, we use cookies and third-party tools such as Google Analytics and advertising pixels (Meta, TikTok).
You can configure your browser to reject some or all cookies.
7. Your rights
In accordance with Moroccan law, you have the following rights regarding your data:
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Right of access: to obtain a copy of the data we hold about you.
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Right to rectify or erase: to correct or request deletion of your data.
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Right to object: to refuse certain uses of your data for marketing purposes.
To exercise these rights, simply contact us:
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by email at [email protected],
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or via our contact form.
8. Updates
We may update this policy at any time to reflect legal or technical changes. The update date will appear at the bottom of this page.
Last update: July 2025